raja365 Privacy Policy

This page describes what we collect when you use raja365 and how we keep that data protected. We at raja365 collect your personal information only to deliver our platform, process your payments, verify your account, and comply with applicable law. Your data is encrypted and stored securely. We do not sell your information to third parties.

When you register on raja365, you provide your email, name, date of birth, and contact details. When you deposit or withdraw, we collect payment information and verify your identity. We track your account activity—bets placed, games played, deposits and withdrawals—to detect fraud and ensure compliance with our terms.

Our services are available only where local law permits. We do not collect data from users in jurisdictions where online gaming is prohibited. If you access raja365 from a prohibited jurisdiction, we may close your account and restrict access to your data.

What Data We Collect on raja365

We at raja365 collect the following information when you register and use our platform:

Account information: email address, password hash, full name, date of birth, phone number, country of residence.
Identity verification: government-issued ID (national ID, passport, or driver's license), proof of address (utility bill, bank statement, or government letter).
Payment information: payment method details, transaction history, deposit and withdrawal records. Payment data is handled by our third-party processors and is not stored directly by raja365.
Activity data: bets placed, games played, odds selected, stake amounts, game outcomes, time and date stamps.
Device and connection information: IP address, device type, browser version, operating system, connection quality.
Support communications: emails, chat messages, and account inquiries you send to our support team.

We collect this data to register your account, process your transactions, verify your identity, settle your bets, detect fraud and money laundering, comply with legal obligations, and improve our platform.

How We Use Your Data on raja365

We at raja365 use your personal information for the following purposes:

Account management: registering your account, storing your profile, managing your balance, resetting your password, and providing customer support.
Transaction processing: processing your deposits and withdrawals, verifying your payment method, and settling your bets.
Identity verification: confirming your age, identity, and address before your first withdrawal. We may re-verify your identity if we suspect fraud or account abuse.
Fraud and AML detection: screening your transactions for suspicious activity, money laundering indicators, and potential fraud.
Legal compliance: responding to legal requests from government agencies, law enforcement, or regulators.
Platform improvement: analyzing usage patterns to improve our games, markets, user experience, and support.
Communications: sending you promotional emails, account notifications, and support responses (if you opt in).

Note: We do not use your data for marketing to third parties. We do not share your betting preferences, game history, or personal information with advertisers or external partners unless required by law.

Third-Party Data Processors

We at raja365 use third-party processors to handle specific functions. Payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) access your payment information to process deposits and withdrawals. Identity verification partners may access your ID and address documents to confirm your eligibility. Analytics providers may receive anonymized usage data to help us improve performance.

Our servers may be located outside your jurisdiction. Your data may be transferred across borders for storage and processing. We ensure all processors comply with standard data protection practices and do not use your data for purposes other than those stated here.

Payment processors: Third-party payment providers handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. They do not retain your payment details after transaction completion.
Identity verification: Third-party KYC providers verify your ID and address. Your documents are encrypted and deleted after verification unless required by law to retain them.
Analytics: We use analytics services to track site performance. These services receive anonymized data only; they do not access personal account information.

Your Rights on raja365

We at raja365 respect your privacy rights. You have the right to access your personal data, request corrections if information is inaccurate, and request deletion of your data subject to legal requirements. You also have the right to opt out of promotional emails. To exercise any of these rights, contact our support team via the help section in your account or reach out in English or Indonesian.

If you believe we have mishandled your data, you may submit a complaint to our support team. We will investigate and respond within standard timelines. If you are unsatisfied with our response, you may escalate your complaint to the data protection authority in your jurisdiction if one exists.

Data Retention and Cookies on raja365

We at raja365 retain your account data for as long as your account is active and for a period afterward to comply with legal requirements and detect fraud. After account closure, we retain anonymized transaction records and may retain identity documents if required by law.

Our platform uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyze how you use raja365. You can control cookie settings in your browser. Disabling cookies may limit platform functionality. Our cookies do not track you across other websites; they are used only on raja365.

Data Security and Encryption on raja365

We at raja365 use standard security practices to protect your data. Your password is hashed and never stored in plain text. Payment information is encrypted during transmission and handled by secure third-party processors. Your account dashboard is protected by HTTPS encryption. Access to our servers is restricted to authorized personnel only.

We periodically review our security practices and respond to emerging threats. However, no system is completely secure. If you suspect a data breach or unauthorized access to your account, contact our support team immediately.

Updates to Our Privacy Policy

We at raja365 may update this privacy policy to reflect changes in our practices or applicable law. We will post any material changes on this page and notify you via email if required. Continued use of raja365 after changes are posted constitutes acceptance of the updated policy.

Jurisdiction and Contact Information

Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

If you have questions about this privacy policy, your data, or our security practices, contact our multilingual support team. You can reach us via the help section in your account or contact us directly in English or Indonesian. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang can access the same support channels regardless of location.